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Introducing the Kingfisher Project: the plan to completely overhaul several of Manheim Canada’s systems.
"Using the experienced skill set of the development team in the U.K., we have teamed up with our colleagues from Kingfisher to take some of the platforms already implemented in our International markets, and to leverage some of the exciting things currently being developed. The Kingfisher Project will ensure that Cox Automotive International is aligned and ready to assist our clients as they strive for products and services to help their businesses succeed.
To make it easier to manage and for our clients to see real benefits as quickly as possible we’ve split the Project into three main areas:
1) Online Presence, led by our new website www.manheim. ca 2) Simulcast2 online bidding capabilities, which has been launched in our International markets for a few years now with huge success 3) a new Auction System that will completely revolutionise the operational processes in our business, and takes away the stresses and strains of our current AS400 system.
You’ll hear more about each aspect as we journey down the road further and we will make sure that everyone is as excited as we are at the thought of having 21st-century products that will help us, our clients and our businesses."
Stephanie Turner, Cox Automotive Canada, Sr. Manager, Strategy and Business Development
Today sees the launch of www.manheim.ca, the new digital presence of Manheim Canada. Built by Kingfisher Systems over a period of eight weeks, the responsive and multilingual website is the first stage on a journey that will see the complete redevelopment of Manheim Canada’s online and back office systems. The next version of the website will include a redesigned stock locator, as well as a ‘My Manheim’ section that will allow clients to view their purchases and make online payments.
Ian Fisher, MD of Kingfisher, states ‘In September, we were asked by our colleagues at Manheim Canada about the possibility of redeveloping their existing website. Work began in November and we are delighted to have completed the project so quickly. We have been greatly assisted by the team in Canada, along with the technical team in Atlanta. Next we will turn our attention to phase two, with enhanced stock locator functionality, as well as client ‘self-serve’ facilities. The fact that the new website is multilingual, allows Manheim Canada to better serve their French Canadian customers.’
The project is the first time Kingfisher Systems has worked with Amazon Web Services (AWS), the hosting platform of choice in the US and Canada. This has allowed us to compare and contrast AWS with Manheim Europe’s preferred hosting partner, Microsoft Azure.
2016 has been a busy year for the Inspection System development team. January saw the roll out of the next generation solution to Central Car Auctions, shortly followed by South Western Vehicle Auctions. Next came West Oxfordshire Motor Auctions and Letchworth Motor Auctions who both launched the Inspection System, in tandem with Live Bid, in July. Independent Motor Auctions and City Auction Group Rockingham moved on to the new platform in October, with West Coast Motor Auctions scheduled for December. The system is also being trialled by Shoreham Vehicle Auctions and the Motor Auction Group in Rotherham.
Managing Director Ian Fisher states ‘The team have done a tremendous job to roll out the solution so quickly to many different clients. Our customers were becoming frustrated with the old system due to aging hardware, low image quality and increasing reliability issues. The new system has addressed all these concerns providing our clients with a state of the art solution going forward. Being able to source their own devices has also greatly reduced costs, allowing users to choose the best hardware solution for their environment.’
Kingfisher Systems has completed the development of a portfolio of new websites for Manheim Europe. The culmination of eight months’ work, the launch involved the simultaneous deployment of ten websites for markets in Portugal, Spain and Italy. The umbrella website www.manheim.eu provides information on Manheim’s operations in Europe, with links to the individual market websites as well as salvage and white label websites.
The new digital presence provides Manheim Europe with an unrivalled technology platform which will be developed further over the coming months. Featuring a fully responsive design and multilingual interface the new portfolio allows customers to access Manheim Europe’s full range of services via mobile and other devices.
Managing Director, Continental Europe, Mike Mosier, said: “This brings us so many opportunities going forward. We’re entering a new era! The sites have already changed our position in the markets and will continue to do so in the future.
“Next we’ll turn our attention to phase 2 with a mobile app to drive push notifications of sales, outbids, promos, and more. We’ll strive for online payments and push marketing of specific vehicles and add more ‘consumer portal’ elements such as tile view and premium listings.”
Today sees the launch of www.independentmotorauctions.co.uk the new website of the long established Leeds based family owned auction company. The site features a mobile friendly responsive design and incorporates fully featured stocklists as well as Live Bid 2, Kingfisher’s industry leading online bidding platform. The website is the first of a number of Kingfisher projects due to go live in the coming months including new sites for Wilsons Auctions, West Oxford Motor Auctions and The Fleet Auction Group. In addition, Live Bid 2 will be rolled out to East Anglia Motor Auctions. This busy schedule highlights Kingfisher’s ongoing commitment to the independent auction sector, ensuring our customers continue to have access to the latest industry technology.
Kingfisher Systems is delighted to have won the Collaborative Working award at the recent Cox Automotive UK Awards ceremony held at Mercedes World in Brooklands, Surrey. The award recognises the successful deployment of Simulcast 2 to Australia and New Zealand, as well as the development of a new website for Manheim Brazil.
The Simulcast 2 project was a cross-continent effort, with the Manheim UK team guiding the Kingfisher development team in Scotland, to develop and configure the platform for the Australian and New Zealand markets. The IT team at Manheim in Australia was ably assisted by stream owners from every part of the business, and site champions in each Australian state and territory, as well as in Auckland. The progressive launch started in Adelaide in late September and saw 1-2 sites go live each week, for six weeks - a monumental effort by all involved, and a great beginning to a fantastic new service for Manheim customers.
Manheim entered the Brazilian market in 2015 with the opening of an auction centre in Sao Paulo. A UK project team was set up to co-ordinate the supply and configuration of a back office management system along with the development of a new website and various other systems. The OSCAR team in the UK undertook the back office development work while Kingfisher developed the new website. The UK project manager, Pete Saxon, managed the various work streams while liaising with the Manheim Brazil team to ensure their needs and requirements were fully met. In August, the website, developed using the latest technologies and featuring a fully responsive design, was one of a number of new systems simultaneously rolled out to the Brazilian market, ensuring the team there have the latest solutions at their disposal.
Today sees the launch of Manheim Real Time Marketplace, a new online auction platform that will allow buyers to view and bid on vehicles from Europe’s leading fleet and vehicle management companies. The first vendor to offer vehicles on the platform is Leaseplan, whose global franchise manages around 1.3 million multi-brand vehicles.
The website is the latest project to be delivered by Kingfisher Systems and shares the same underlying technology as the Manheim Brazil website launched in August of this year. Featuring a fully responsive design and multilingual user interface, Real Time Marketplace will be further developed in 2016 providing European vehicle buyers with a multi-platform purchasing solution.
Manheim Australia and New Zealand has become the latest market to launch Simulcast 2, with colleagues in Adelaide the first to hold an auction using the technology on September 22nd.
With trucks, plant and machinery going under the hammer, it was certainly a good test of Simulcast's capabilities and the great news is that of the 206 vehicles offered, 79 received an online bid and 28 were sold to online buyers. Liz Bailey, Head of Online commented: "I want to say how amazing it is that miles really don't matter, what matters is the teamwork - there has been some phenomenal teamwork between IT and Operations colleagues in the UK and Australia, as well as the whole Kingfisher team to ensure that this has been a glitch free launch."
Sydney were next to follow with a successful launch on September 29th. The roll out will continue throughout October with over 30 auction lanes scheduled for installation.
Ian Fisher, MD of Kingfisher Systems commented: "The Adelaide and Sydney launches are the culmination of two years intense planning and development. This roll out is the biggest we have undertaken since the UK launch of Simulcast in 2013. The last 12 months have seen us deploy systems to Thailand, Brazil, Turkey and Australasia providing us with a truly global presence.”
August 4th sees the launch of Manheim Brazil’s new website www.manheim.com.br. Developed by Kingfisher Systems, the website showcases Manheim’s new auction centre in Sao Paulo – Guarulhos. In addition to physical automotive auctions the Sao Paulo centre will offer online sales as well as logistics, inspection and vehicle reconditioning facilities.
The website, developed using the latest technologies and featuring a fully responsive design, is one of a number of new systems being simultaneously rolled out to the Brazilian market, ensuring the team there have the latest solutions at their disposal.
Simulcast 2 made its debut in Turkey last week with a three lane launch sale that saw 548 vehicles go under the hammer.
559 users logged on to check out the new technology and 21% of vehicles offered were sold online, a fantastic result.
Liz Bailey, Head of Online Technology commented: "A massive thank you to the team in Turkey for all their support and hard work in making the launch a success. I would also like to welcome Sam Gallacher to the Simulcast team, this was Sam's first launch and he did a great job in ensuring the day went without a hitch."
The launch was the culmination of six months of development and planning by the Kingfisher team. The focus now moves to Australia and New Zealand where Simulcast 2 is scheduled to go live in late August.